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Offer, returns, protection of personal information

General

  1. All software products or services (hereinafter referred to as the "Products") posted on the website liveopencart.ru (hereinafter referred to as the "Site") are the intellectual property of their developer or developers (hereinafter referred to as the "Author"). Information about the Author and licensing terms is indicated on the Product page. The use of such Goods is established by the current legislation of the Russian Federation.
  2. The Site contains links that allow the Client to go to other sites. The site is not responsible for the information published on these sites and provides links to them only to ensure convenience for Clients of its site.
  3. All products are provided subject to conditions"as is" (as is). The site does not provide any guarantees regarding the error-free and uninterrupted operation of the software, its compliance with the Client’s specific goals and expectations, or the safety of the Client’s files and/or data. The site cannot guarantee the availability of files for purchased Products for a period greater than 7 business days after purchase.
  4. Access to the Product files and receipt of an activation code by the Client is carried out within 72 hours after purchase, unless otherwise specified in the description.
  5. Some Authors provide Products after additional actions by the Client (additional registration on the Author’s website, provision of additional information by the Client, etc.).
  6. To run, debug and fix possibleerrors in the Product The Author may request from the Client access to the site files or a full test copy of the site. Failure to provide such access may result in denial of support and will not be a reason for returning or canceling an order.
  7. The presence of illegal ("pirated") versions of modules or templates on the Client's website may result in a refusal of support and cannot serve as a reason for returning or canceling an order.

Protection of personal information

  1. By providing his personal data when registering and purchasing on the Site, the Client gives the Site his consent to the processing and use of his personal data in accordance with Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006.in various ways for the purposes specified in these Rules.
  2. The site uses the Client’s personal data for the following purposes:
  • registration and identification of the Client on the Site;
  • the Client placing an order on the Website;
  • fulfillment of the Site's obligations to the Client.
  • receipt of advertising by the Client;

Disclosure of information received by the Site

The site undertakes not to disclose information received from the Client.
  • It is not considered a violation to provide information to sellers and third parties acting on the basis of an agreement with the Site to fulfill obligations to the Client.
  • It is not considered a breach of obligation to disclose information in accordance with reasonable and applicable legal requirements or in cases of actions of third parties.
  • The site has the right to use "cookies" technology. "Cookies" do not contain confidential information and are not transferred to third parties.
  • The Site receives information about the IP address of the Site visitor. This information is not used to identify the visitor.
  • The Site is not responsible for the information provided by the Client on the Site in a publicly accessible form.
  • The site is not responsible for access to the client’s personal account by third parties.
  • The site does not store  personalCustomer information provided when purchasing goods (card number, wallet number, etc.). This information is processed by “payment services”, transmitted and processed in accordance with the laws of the Russian Federation.

Terms of use

If the description of the Product (or files included with the delivery) does not indicate special conditions of use, then the following rules of use are used:
  1. Each purchase allows you to use one copy of the Product on one working website (domain name) specified at the time of purchase. Changing the domain after purchase is possible only with the approval of the author. It is also possible to use a second copy of the Product on one test site (domain name) to check compatibility and settings. Under test“site” means a site to which only the site developer has access; it should be located only on a test domain, for example, a subdomain of the main site (test. or demo.) or a technical hosting domain, or contain the words test or demo in the name. Controversial issues are resolved by the Site administration.
  2. Resale, donation, rental, use of illegal (“pirated”) versions are prohibited, including for free Products.
  3. Violation of paragraphs No. 1 or No. 2 of these rules entails blocking the buyer’s account, termination of support and suspension of access to previously received Products.
  4. The Client can clarify the terms of use of the Product from the author before purchasing through the personal systemmessages.
  5. Technical support for the purchased Product is provided by the Author listed on the Product page. By default, unless otherwise specified, the Product support period is considered to be 365 days; this support may be paid and does not include modifications to ensure correct operation with other software.

Refund

From a legal point of view, we focus on the legislation of the Russian Federation (see below), but we are always ready to accommodate you. If the Product does not perform the stated functions or the Author does not respond to you within a reasonable time (5 working days after purchase), we are ready to return the money for the purchase, with the exception of our commission (22% of the order amount) if you refusefurther use of the module (template). Each such case is considered separately.

  • In accordance with the legislation of the Russian Federation, the buyer has the right to refuse the ordered Product at any time before receiving it.
  • Returning the Goods after receipt is impossible due to the fact that the buyer acquires the right to use, which is subject to copyright and is protected as a literary work (Civil Code of the Russian Federation, Part 4, Article 1259). In turn, non-periodical publications in accordance with the Law on the Protection of Consumer Rights of the Russian Federation (Chapter 2, Article 25) are included in the list of non-food products that are not subject to return or exchange (as amended by Resolutions of the Government of the Russian Federation dated October 20, 1998 No. 1222, 02/06/2002No. 81)
  • The fact of receipt of the Goods is considered to be the generation of a registration key and (or) downloading of software product files.
  • In accordance with the Law on the Protection of Consumer Rights of the Russian Federation (Chapter 2, Article 26.1), the remote method of sale excludes the possibility of direct familiarization of the consumer with the product or a sample of the product. Due to the fact that the buyer is provided with a product description and access to a demo version free of charge to familiarize himself with the product, the sale of the full version of the software on this website does not qualify as a distance selling method, which provides for the right to return the product within 7 (seven) days.

 

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