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Оферта, возвраты, защита персональной информации

General

  1. All software products or services (hereinafter referred to as "Goods") posted on the site liveopencart.ru (hereinafter referred to as "Site") are the intellectual property of their developer or developers (hereinafter referred to as "Author"). Information about the Author and the licensing terms are indicated on the Goods page. The use of such Goods is established by the current legislation of the Russian Federation.
  2. The Site contains links that allow the Client to navigate to other websites. The Site is not responsible for the information published on these websites and provides links to them only for the convenience of the Clients of its site.
  3. All goods are provided on an "as is" basis. The Site makes no warranties regarding the error-free and uninterrupted operation of the software, its suitability for specific purposes and expectations of the Client, the safety of the Client's files and/or data. The Site cannot guarantee the availability of files for purchased Goods for more than 7 business days after purchase.
  4. Access to the files of the Goods and the receipt of the activation code by the Client is carried out within 72 hours after purchase, unless otherwise indicated in the description.
  5. Some Authors provide Goods after additional actions by the Client (additional registration on the Author's site, provision of additional information by the Client, etc.).
  6. To launch, debug, and fix possible errors in the Goods, the Author may request access to the site files or a full test copy of the site from the Client. Refusal to provide such access may result in a refusal of support and cannot be a reason for a return or cancellation of the order.
  7. The presence of illegal ("pirated") versions of modules or templates on the Client's site may result in a refusal of support and cannot be a reason for a return or cancellation of the order.

Personal Information Protection

  1. By providing their personal data during registration and purchase on the Site, the Client gives the Site their consent to the processing and use of their personal data in accordance with Federal Law No. 152-FZ "On Personal Data" dated 27.07.2006, in various ways for the purposes specified in these Rules.
  2. The Site uses the Client's personal data for the following purposes:
  • Registration and identification of the Client on the Site;
  • Processing the Client's order on the Site;
  • Fulfilling the Site's obligations to the Client;
  • Sending advertisements to the Client;

Disclosure of Information Received by the Site

The Site undertakes not to disclose the information received from the Client.
  • It is not considered a violation to provide information to sellers and third parties acting under an agreement with the Site to fulfill obligations to the Client.
  • It is not considered a violation to disclose information in accordance with reasonable and applicable legal requirements or third-party actions.
  • The Site has the right to use "cookies" technology. "Cookies" do not contain confidential information and are not transferred to third parties.
  • The Site receives information about the visitor's IP address. This information is not used to identify the visitor.
  • The Site is not responsible for information provided by the Client on the Site in a public form.
  • The Site is not responsible for third-party access to the Client's personal account.
  • The Site does not store the Client's personal information provided during the purchase of the goods (card number, wallet, etc.). This information is processed by "payment services", transferred, and processed in accordance with the laws of the Russian Federation.

Usage Rules

If the description of the Goods (or the files attached to the delivery) does not specify special usage conditions, the following usage rules apply:
  1. Each purchase allows the use of one copy of the Goods on one working site (domain name) specified at the time of purchase. Changing the domain after purchase is only possible with the Author's consent. It is also possible to use a second copy of the Goods on one test site (domain name) to check compatibility and settings. The test site must only be accessible to the site developer and must be located only on the test domain, for example, a subdomain of the main site (test. or demo.) or a technical domain of the hosting, or contain the words test or demo in the name. Disputed issues are resolved by the Site administration.
  2. Resale, gifting, renting, and use of illegal ("pirated") versions are prohibited, including for free Goods.
  3. Violation of points #1 or #2 of these rules will result in the blocking of the buyer's account, termination of support, and suspension of access to previously obtained Goods.
  4. The Client can clarify the terms of use of the Goods with the Author before purchase through the personal message system.
  5. Technical support for the purchased Goods is provided by the Author indicated on the Goods page. By default, unless otherwise stated, the support period for the Goods is 365 days, this support may be paid and does not include modifications to ensure correct operation with other software.

Refund Policy

From a legal standpoint, we are guided by the legislation of the Russian Federation (see below), but we are always ready to meet you halfway. If the Goods do not perform the declared functions or the Author does not respond to you within a reasonable time (5 business days after purchase), we are ready to refund the purchase amount, excluding our commission (22% of the order amount), if you refuse further use of the module (template). Each such case is considered individually.

  • In accordance with the legislation of the Russian Federation, the buyer has the right to cancel the ordered Goods at any time before receiving them.
  • Returning the Goods after receipt is impossible because the buyer acquires the right to use, which is related to objects of copyright and protected as a literary work (Civil Code of the Russian Federation, part 4, article 1259). In turn, non-periodical publications, according to the Law on Consumer Rights Protection of the Russian Federation (chapter 2, article 25), belong to the list of non-returnable or non-exchangeable goods (as amended by the Resolutions of the Government of the Russian Federation dated 20.10.1998 №1222, 06.02.2002 №81).
  • The fact of receiving the Goods is considered the generation of a registration key and/or downloading the software product files.
  • In accordance with the Law on Consumer Rights Protection of the Russian Federation (chapter 2, article 26.1), the remote method of sale excludes the possibility of the consumer directly familiarizing themselves with the goods or a sample of the goods. Since the buyer is provided with a free description of the product and access to a demo version to familiarize themselves with the product, the sale of the full version of the software on this website is not classified as a remote method of sale, which provides for the right to return the goods within 7 (seven) days.

 

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