oChat - online chat with operators + AI. Telegram, Max, PWA. No subscription. 14 days free.

CHAT with AI who knows your catalog, cart and orders

This is not an ordinary widget or an external SaaS chat. oChat is installed directly in OpenCart and sees the store data: products,categories, cart, orders, articles and your knowledge base. Therefore, it helps the buyer choose a product and bring it to order, responds according to your data, and in difficult cases transfers the dialogue to a live operator in Telegram, Max or a mobile application. Correspondence is stored in your database.

Installation in a few minutes using the standard OpenCart installer.


Support: OpenCart 3.x · OcStore 3.x · LiveStore 3.x · oChat AI · YandexGPT · Telegram · Max · PWA + Web Push application


DEMO VIDEO using the example of 2 chats


 
See how oChat works in a live dialogue using the example of 2 chats. AI answers the catalogue, shows product cards and passes a complex question to the operator. On demoexample of working in operator applications: chat on the website, AI assistant, operator.



WHY oChat

Chat built into the store, not on top of it. A few reasons why oChat is different from widget builders and cloud chats.

• Knows the catalog, cart and orders. Answers on real goods, prices and availability, and does not make things up.
• Works inside OpenCart. No complex integration is needed for the chat to see your products.
• AI without API keys and clouds. oChat AI mode: top up your balance and use it without setting up a cloud.
• Does not fantasize. Answers are limited to store sources; if there is no data, honestly calls the operator.
• Messengers andapplication. Receive requests and respond from Telegram, Max or PWA application on your phone and PC.
• Predictable expenses. Prepaid balance and AI budget limits. No monthly SaaS subscriptions.
• Work schedule. Set time intervals when chat is available to visitors.
• The data remains with you. Correspondence, contacts and notes are stored in your OpenCart database, and not on the servers of a third-party service.
• Operators without limit. Connect as many operators as you need. Cost does not increase with team size.

AI-ASSISTANT

Assistant,who really knows your store.

• Knowledge base from your files. Upload delivery terms, warranty, FAQ, and the assistant will respond to them.
• Sources directly from the store: categories, products, articles, payment and delivery pages, orders.
• Product cards directly in the chat and guide the buyer to the order.
• Shopper context: assistant and operator see what the person is looking at and what’s in their cart.
• Expense control: AI budget limits and visual spending statistics.

OPERATOR WORKSTATION

Answer from your phone just like from an app. oChat is installed on the phone as an application (PWA) and sends notifications about every newmessage. List of dialogues with the visitor’s online status, notes, tags, ready-made templates and transfer of dialogue between operators.

• Collecting client contacts before chat (152-FZ complied with)
• Information about cart, notes, visitor comparison
• Web Push on PC and phone even when the tab is closed
• You can see which visitors are currently on the site and who have left
• Several operators with roles and distribution
• Transferring the dialogue to other chat operators
• A brief summary of the dialogue from the AI assistant
• 3 response options from AI for the operator based on dialogue
• It is clear that the visitordials before sending the message

INSIDE THE APPLICATION

• Dialogues: tags, cart, online status, unread
• Customer context: cart, comparison, bookmarks, source, current page
• Quick response templates
• AI-one-click dialogue summary
• Client Notes
• Voice, files and transfer to another operator
• AI responds and transfers the dialogue to the operator
• Push notifications about new messages
• Installed on your phone as an application
• Chat analytics andoperators, conversion from chat, setting goals for Yandex.Metrica and Google Analytics 4
• Backup settings: save and transfer the module settings to other sites
• Setting up time intervals for chat on the site; the rest of the time it is hidden
• Flexible settings for the appearance of chat on the website and applications for operators

      



CHANNELS IN TELEGRAM AND MAX

Answer where it is convenient for you. The client writes on the website, and the team responds from their usual channel. Nothing is lost. Operators can be connected without restrictions. Simultaneous operation of all channels is possible.

• Telegram. Separate chat in the group for each dialogue, the response is visible to the client on the website.
• Max. Receive and reply from the Max messenger.

AI WITHOUT COMPLEX SETUP

The store owner does not need to understand API keys, cloud accounts and models. Turn on oChat AI mode, top up your balance, and the assistant works. The balance is prepaid, so costs are transparent and predictable, and the data remains in your store. Need complete control? Connect your own YandexGPT key.

Top up your balance andincluded · Data in your store · Setting up your own YandexGPT



EVERYTHING INCLUDED IN oChat

• AI-assistant: oChat AI and YandexGPT modes, knowledge base from files, sources (categories, products, articles, pages, orders), product cards in chat, FAQ with suggested topics, budget and expense statistics AI.
• Live chat: customization of appearance and buttons, multi-channel buttons, name/email/phone fields, custom fields with icons, consent to data processing, print indicator.
• Automation: auto-greeting, greeting by page type, auto-opening widget, opening chat via link, work schedule (working hours).
• Operator: PWA application,push notifications, online visitors and presence status, customer context (browsing, cart, history), tags, notes, response templates, operator chat commands.
• Channels: Telegram, Max, PWA application, unlimited operators.
• Analytics and more: summary and statistics on operators, sales conversion from chat, system status, Yandex.Metrica, multilingual (Russian and English), settings backup.

INSTALLING THE MODULE IN A FEW MINUTES

Standard OpenCart installer, without programmers and third-party services.

1. Download the module.
In the OpenCart admin: Extensions → Install extensions and download the file ochat.ocmod.zip.

2.Install oChat.
Extensions → Extensions → Modules, find oChat - Opencart Live Chat, click Install (+), then Edit (pencil).

3. Save your settings.
Customize the module for yourself and click the button with a floppy disk at the top right.



14 DAYS FREE: TRY ALL FEATURES

Try for free, without a key. A trial period is available immediately after installation: the module works without a license key. To continue after the trial period, enter the license key you received upon purchase.

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